Superior Services, Simplified
From service and support to remote access and AI notifications, Control4 has a solution to enhance your life, give you peace of mind, and minimize issues with your system.
Control4 Connect
While Control4 systems work locally without a subscription, adding Control4 Connect unlocks powerful features like Remote Access, Apple Integration, and enhanced service and support. It’s designed to improve your experience, provide peace of mind, and proactively minimize issues so your system works seamlessly, wherever you are.
Unlock More from Your Control4 Experience
Your Control4 system is already powerful - Connect takes it further. The optional Connect subscription enhances your Control4 experience with premium features for greater visibility, control, and deeper personalization. Plus, Connect unlocks access to future updates, delivering lasting value and smarter living that keeps improving over time, long after installation.
Stay Connected from Anywhere
Stay connected to your system with enhanced visibility and control from anywhere. Remote Access allows you to manage your system using the Control4 app when away from home. With Intercom Anywhere, see and speak to visitors at your door or in other rooms. Get real-time notifications for crucial events like unlocked doors. Plus, adjust settings directly from your Apple Watch.
Personalization, Elevated
Connect offers personalized options tailored to your needs without the need for an integrator. Routines allow you to automate daily activities, like morning wake-ups and evening wind-downs, with pre-set automations. HomeKit Integration enables easy control through CarPlay, iPhone, or Mac. Use Voice Control with Alexa, Google Assistant, or Siri for hands-free device management.
Improving Over Time
Connect ensures your system improves after installation with ongoing innovations, insights, and support. Enjoy regular updates for new features and enhancements, access personalized performance reports, and secure your setup with automatic backups. Easily request help via the Control4 app and explore optional support plans to expand your experience.
Control4 Assist
Expert remote support to keep your system running smoothly
Your Control4 system is highly customized with integrated hardware and technology — and designed just for you. Like a high-performance luxury car, it requires expert care to keep it running at its best. With Control4 Assist, a dedicated team ensures your system and connected devices stay reliable so you can enjoy a seamless smart living experience.
We offer two levels of manufacturer-backed remote support designed to complement the services provided by your independent Control4 professional integrator.
Control4 Assist
Assist provides reliable, manufacturer-backed remote support to keep your smart home running smoothly, with expert troubleshooting, proactive system monitoring, and seamless coordination with your integrator to minimize downtime and prevent disruptions.
Control4 Assist Premium
Assist Premium provides concierge-level support with 24/7/365 assistance, personalized system education, ongoing programming and customization, and biannual system check-ins to ensure your smart home continues to perform at its best as your needs evolve.
The Control4 Assist Team
The Control4 Assist Team is a highly trained group of full-time specialists — not outsourced contractors — who provide expert support for your smart living experience. Based across U.S. time zones and staffed 24/7/365, they bring deep expertise in automation, A/V, and networking, ensuring you receive knowledgeable, reliable support whenever you need it.
Luma Insights
Luma Insights provides 24/7 AI-powered surveillance analytics, cloud-based video playback, and automated detection-based notifications. What truly sets Insights apart is its ability to add new features while delivering advanced capabilities to new and existing surveillance systems.
Cloud Storage
Enjoy 7 days of cloud storage for surveillance triggered snapshots and video clips from your cameras and doorbell. Cloud-stored content is accessed remotely and can be filtered by date, camera and detection-type.
Media Playback and Sharing
Easily access playback for those saved snapshots and video clips from your Control4 Touchscreens and mobile App. Media can be pinned and shared with whoever you like, no app needed to receive.
Person Detection
Motion detection is common in surveillance and security systems, but often results in false positives triggered by things like wind-blown leaves or lights turning on. Instead of being alerted to every movement, person detection offers more intelligent notifications by focusing on people entering designated areas of interest.
Package Detection
Get real-time notifications for package deliveries, ensuring you're always aware when something important arrives at your door. Whether you're expecting a valuable delivery or just want to keep track of packages left on your doorstep, package detection ensures confidence in the security of your home.
Vehicle Detection
Rely on notifications for vehicles entering designated areas of interest, providing an extra layer of security for your property. Whether it's monitoring a driveway, parking lot, or private road, you'll know the moment a vehicle enters your space giving you true peace of mind around the clock.
Animal Detection
Animal detection informs you of any animal activity in personalized areas of interest through smart alerts. Whether it's the beloved family pet that escaped out the front door, rabbits in the garden again, or a bear taking a leisurely stroll through your yard, you'll be notified immediately.
Push Notifications
Surveillance-detected events will trigger an immediate push notification - complete with a snapshot - to your mobile device for review. If further investigation is warranted, tapping the notification will deep link you to the saved video clip of the event or directly to a live view of that camera.
What Sets Control4 Apart
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One Simple Experience
Bring your entire home together in one intuitive system. Control lighting, shades, entertainment, climate, security and more from a single interface—making everyday living simpler and more convenient.
Designed Around You
No two homes are the same, and your automation system shouldn’t be either. Control4 can be customized to your lifestyle, preferences and home, creating personalized experiences that work exactly the way you want.
Seamless Integration
Control4 connects the technology throughout your home, allowing compatible products from different brands to work together seamlessly. From turning on the lights when you arrive home to creating the perfect movie-night experience, everything works together.
Built for Today. Ready for Tomorrow.
Your smart home should evolve with you. Control4 provides a flexible platform that can grow as your needs change, allowing you to add new rooms, devices and technologies over time without starting from scratch.
Ready to Build a Control4 Smart Home?
Talk to our team about designing a Control4 system around your home.